What training protocols are in place for baristas at Scooters Coffee?

Scooters Coffee prioritizes a high standard of service and product quality, which is reflected in their comprehensive training protocols for baristas. This thorough training encompasses key areas such as coffee preparation, which ensures that employees understand the various brewing methods, flavors, and techniques essential for making high-quality beverages. Additionally, baristas receive extensive training on customer service, equipping them with the skills necessary to engage with customers positively, manage orders efficiently, and create a welcoming atmosphere.

The training also includes an overview of company standards, aligning employees with the brand's values and expectations. This holistic approach not only improves the individual performance of baristas but also enhances the overall experience for customers, fostering loyalty and satisfaction.

In contrast, options that suggest minimal training, seasonal-only training, or a focus solely on equipment maintenance do not align with Scooters Coffee's commitment to delivering exceptional service and ensuring that each barista is well-rounded in their skill set to meet customer needs effectively.